Privacy Policy

We at Sea and Air International, Inc take data protection and privacy very seriously.All information collected on our websites or that have been provided to us by athird-party lead provider, will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. Any information you give, or haven given to Sea and Air International, Inc. will be held with the utmost care, and will not be used in ways that you have not consented to.

All personal information that comes into the possession of Sea and Air International is treated as confidential and protected as such. No customer personal information will be disclosed either orally, electronically, or in a written format to anyone that is not authorized to have this information. This information is retained by Sea and Air International only for the purposes of either placing coverage on your goods for your relocation or handling your claim as a result of your relocation, and only during the course of either of these activities. For EU citizens, should you not consent to this, please notify us of this fact right away.

 

The information we collect:

This notice applies to all information collected or submitted on the Sea and Air International, Inc websites. On some pages, you can make requests, and register to receive materials. The types of personal information collected at these pages can be found on https://sea-air.net/get-an-estimate/  https://sea-air.net/moving-boxes/

The Way We Use Information:
We use the information you provide about yourself when placing a request directly via our website, phone call, third party lead provided or an overseas agent, only to complete that request/s or order/s.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purposes and are not shared with outside parties, except to the extent necessary to complete that request/s or order/s.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our on-line form, but we would not disclose anything that could be used to identify those individuals. We do this for the purposes of promoting Sea and Air International, Inc. and not to exploit any collected data to a third party.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. 

Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

In regard to electronic storage of information in an attempt to comply with GDPR; 

Mobile apps we use

Voxme mobile apps keep all client data in an application folder.

The apps can be protected by a password. The apps have the ability to back up data to the server in the background. All data is shared with the end customer or the back-end server automatically or on demand based on the app configuration.

Individual client files can be deleted permanently on demand or after a predefined number of days.

Once a device is reported stolen, any attempt to open the app will result in having all app data erased, the app itself invalidated and the last device location reported to Voxme.

Server system we use

All user data is stored in a dedicated database on Amazon RDS (Sql). Full database backup is taken every 5 minutes. The database is running in a full recovery mode which means that no data can be lost. The database files are stored on S3.

All documents are stored in a client specific S3 bucket.

The database can only be accessed from authorized servers in the same virtual private cloud. Access to the virtual private cloud servers is restricted to specific ips (of Voxme offices). No other computers can even establish connection to these servers.

Windows Domain authentication is used to authorize access to the servers 

Should you have any concerns, questions please use the below information; 

How You Can Access or Correct Your Information
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we may also take reasonable steps to verify your identity before making corrections. 

How to Contact Us 

Should you have other questions or concerns about these privacy policies, send us an email at contact@sea-air.net

 

What our Customers say:

We’ve finally moved into our house in Sydney and received our goods from storage. It’s been a long 5 months but very happy to be settling into our family home.

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– Sean and Kristen Miller