FAQs

How is my Sea & Air International shipment packed and how does it get there?
Your personal effects are carefully wrapped and packed into specially designed cartons by Sea & Air International (if you choose our packing service). Each piece of furniture is wrapped in protective materials. Then, depending on the overall size of your shipment, it is loaded into large wooden crates or steel containers.

The containers are loaded onto a container ship and sent to your destination port, where it is off-loaded and cleared through customs. Sea & Air International then delivers your international shipment to your new residence, unwrap and set up the furniture, unpack your cartons and remove the debris.

How much does it cost to move overseas?
Cost is based mainly on the volume and weight of your international shipment.
The Sea & Air International invoice will be based on actual costs of packing, loading, shipping, clearing and delivering your overseas shipment. There are ways to determine an estimated cost in advance. On small international shipments we can determine an estimated cost by analyzing your list of items to be packed and shipped.

The more details you can supply, the more precise we can be with our free moving quote. On larger shipments we will perform a free survey of your shipment to determine your shipping requirements and the size of your shipment. Click Free Moving Quote to submit your request by e-mail. If you prefer, you can fax your request to us at (212) 988-6347, or call us toll free at (877) 882-8886.

What about Customs?
Customs officials exist to protect the laws and rules of their country and to collect duties and taxes in connection with their laws. Anyone planning a visit to a foreign country is personally responsible to honor the laws of the country to which he/she is a guest.

Official information can be obtained by contacting the Consulate or Embassy of the destination country. Sea & Air International will give you guidance based on our practical experience gained from our daily involvement.

Are there Duties and Taxes to pay, and how much will they be?
Many countries allow used household goods and personal effects to enter without duties or taxes.
Others are less lenient. Our Customer Service Department will provide general guidelines regarding duties and taxes. Official information can be obtained by contacting the embassy or consulate of the destination country.

How long does it take for our shipment to get to its destination?
Generally surface shipments from the U.S. can arrive at most destinations in 4-6 weeks.
Shipments to the Orient can take a week or two longer. Shipments to Australia or New Zealand will take about ten weeks. Air shipments can be cleared and delivered to your door in ten days or less.

There are various levels of service, allowing for faster or slower transit times. Even though “Mother Nature” often has a dramatic affect on schedules, we are flexible and work very closely with our customers to provide the schedules that fit their requirements.

Should I buy insurance coverage?
Replacement value, all risk insurance is available with various deductibles. It is wise to insure an international shipment for the cost to replace it in the country of destination. Additionally, It is possible to insure for the cost of re-shipping a lost or damaged item. A Sea & Air International representative will gladly assist you with more details of insuring your shipment.

Can I ship my car?
Automobiles can be shipped to any country that allowsimportation. Many of the developed countries make importation easy and inexpensive. Some countries discourage importation by assigning high taxes and duties. You will need to provide your original title, as well as the year, make, model, color and Vehicle Identification Number (VIN) of the vehicle.

What about payment?
All international moving shipments of household goods/personal effects must be prepaid (prior to shipping) by cash, certified check or money order. Cost estimates can be made prior to shipping, but the actual cost can not be determined until the weights and dimensions are confirmed. Upon confirmation of the weights and dimensions, you will be notified of the final price and asked to submit your payment before the shipment is released for shipping overseas.

Sea & Air International, headquartered in New York, is in the business of packing, storing, moving and unpacking peoples lives and we try our best to assure we are the first choice international mover for individuals, families and corporations. We set this high standard by having designed specialized international mover solutions with an outstanding track record of success.

You will not find a more detailed and professional international moving company in New York or around the world to best manage your upcoming international relocation. Sea & Air International not only moves household goods, we also handle corporate relocations and international shipments, as well as, logistics and hospitality needs.

Our unparalleled commitment to quality and service has come to represent the Sea & Air International Advantage. We do more than move your belongings…we move your life. Weve proven time and again that trust is essential to a successful moving experience.

Sea & Air International takes complete responsibility for your shipment from the time we pick it up until we deliver it and complete your international move. We will perform a free survey of your shipment to determine your requirements. We will pack and prepare everything in your residence to be shipped, transport it to the port of departure, containerize your shipment, load it onto an ocean vessel to your destination, clear your shipment through customs, deliver it to your residence at destination, unpack it and remove the debris.

We recognize not all international moving companies are the same. We believe each international move is different and has its own specific requirements. We are sensitive to, and look for those special requirements to be sure that your needs are fully understood and that we are prepared to provide the services required to assure your international move is seamless.

You will be assigned a Sea & Air representative to oversee your move, who will keep you informed every step of the way. As a notable international mover, Sea & Air International has the benefit of decades of experience in international moving and shipping. You get unsurpassed knowledge from our team, each of whom is dedicated to treating your overseas move and your shipment as if it were her own.

Sea & Air International has carefully chosen and fostered strong and wide-ranging relationships with international moving service providers around the world. Rest assured, with Sea & Air International as you overseas mover, you will have one contact who knows everything about your move. You will deal only with your Sea & Air representative, who will coordinate everything from start to finish, communicating with you throughout the process until your move is complete and you are totally satisfied.

Sea & Air International is a Fully Licensed and Bonded OTI (Ocean Transportation Intermediary) international mover, and NVOCC licensed by the FMC (Federal Maritime Commission). Fully Licensed and Bonded FMCSA (Federal Motor Carrier Safety Administration) Sea & Air International is a registered member of the HHGFAA (Household Goods Forwarders Association of America, Inc.) and AMSA (American Moving and Storage Association).

What our Customers say:

We’ve finally moved into our house in Sydney and received our goods from storage. It’s been a long 5 months but very happy to be settling into our family home.

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– Sean and Kristen Miller